Forgotten Password

Set your new password

Please note that your new password must be:

  • at least 12 characters long
  • Contain at least 1 uppercase
  • Contain at least 1 lowercase
  • Contain at least 1 punctuation character
  • Must NOT contain any common words like password, 12345
  • Must NOT contain your first name or surname

In case you have any problems resetting your password or if you have forgotten you username please contact customer services.

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If you have not received the email with the temporary authentication code please check your spam folder or click here to request it again.
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